Notices and Disclosures
The disclosures and notices below are related to various products and services that you may have with Community Trust Bank. Click any disclosure or notice to see the details.
Community Trust Bank Privacy Policy PDF
Describes the types of personal information we collect and share and whether you can limit this sharing
Order of Posting Disclosure PDF
Describes the order in which transactions (debits and credits) are applied to your checking account during processing at the end of a banking day
Deposit Account Terms and Conditions
Terms and Conditions
Addendum to Terms and Conditions PDF
Electronic Funds Transfer PDF
Posting Order Summary PDF
Direct Service Charges PDF
ACH One-Time Agreement PDF
Business Mobile Banking and Remote Deposit Capture Terms and Conditions PDF
Billing Error Notices
Mortgage Loans PDF
Information on your rights and responsibilities for reporting a potential error regarding your mortgage loan billing statement and how to request information related to the servicing of your mortgage loan
Your Billing Rights
- Home Equity Lines of Credit PDF Information on how to report a potential error on your Home Equity Line of Credit (HELOC) statement and your rights and responsibilities under the Fair Credit Billing Act
- Check Loans/Lines PDF Information on how to report a potential error on your Check Loan/Line statement and your rights and responsibilities under the Fair Credit Billing Act
- Personal Lines of Credit PDF Information on how to report a potential error on your Personal Line of Credit statement and your rights and responsibilities under the Fair Credit Billing Act
Additional Disclosures
Servicemembers Civil Relief Act (SCRA) Notice Disclosure PDF
Information concerning legal rights and protections for servicemembers and their dependents under the SCRA
Ready Pay Terms and Conditions PDF
Information regarding the terms and conditions of Community Trust Bank's Ready Pay service
Authorization Agreement for Storage of Bank Information PDF
Information regarding the terms and conditions of Community Trust Bank's Business Mobile Banking and Remote Deposit Capture services
E-Sign Consent and Disclosure PDF
Information regarding the consent and disclosures for E-sign with Community Trust Bank
The printable version of these forms are in Adobe Acrobat format.
This page links to PDF files. Use this link to download Adobe Reader if needed.